bestmate trace
trace tells you why —
whether the right chunk wasn’t retrieved (an ingestion or routing problem) or
it was retrieved and the answer still missed (a ranking or generation problem).
Those have completely different fixes.
bestmate analytics
Q&A analytics for a twin: who’s asking what, what escalated to you, and where
the documentation gaps are — plus the pending-escalation queue.
Read it as a to-do list. A question that escalates repeatedly is a gap you
can close permanently by ingesting the answer once. That’s the loop the whole
product is built around: the twin tells you what it doesn’t know, you answer it
once, it never asks again.
Review queues
pulse, inbox, and memory — what’s waiting on your judgment.
Escalations
How a low-confidence answer becomes a question for you.